One of a Kind Online Shop is part of the Global Exhibitions Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.
Christian Hasler and Helen Kim-Hasler. A team in life and in the creation of beautiful, handcrafted jewellery. We are both artisan-goldsmiths, award winning designers and graduate gemologists.
Custom work, remarkable craftsmanship and fine quality gemstones have been our focus since starting working together in 1993.
We control ourselves all aspects of the designing and manufacturing of our creations providing our customers with unequaled quality of services.
Our clients commissioned us for special and unique pieces of jewellery enjoying the knowledge they will be the only person in its possession.
Inspiration may come from your ideas or be inspired by our Award Winning Collections.
We welcome our customers from our studio showroom located in Toronto, Canada.
Please allow 5/7 business days for us to prepare and ship any of our creations sold in the OneofaKind Online Store.
We ship FedEx, 2/3 business days within Canada and 5 and business days for the USA and Europe. All shipments are trackable and insured at no extra cost and will require signature upon delivery.
Ship to address: For insurance purpose and accelerate payment processing we ask you to only use the address associated to your method of payment (Credit Card or PayPal account)
Customers are responsible for any taxes and duties applicable in their country.
Please contact us by Email if you need a faster service, we will try to accommodate you and quote you a new shipping cost.
Unfortunately, we have no control for any delays that may happen during shipping and cannot guarantee delivery time.
Terms and Conditions:
Our most important goal is to make sure our customers are always happy with our creations.
Since we design and handcraft all our creations ourselves, we always guarantee the quality of our craftsmanship and materials we used.
We will try our very best to meet any concerns you may have on a case by case basis. We are confident you will appreciate our work but we understand that sometimes appearances and volumes are different on your person than on the screen.
Our "Collection – In Stock" items can be returned within 5 business days after delivery.
Unfortunately, all "Custom" order sales are final. No exchanges.
First, we ask you to inform us of your decision by Email at contact@ HASLERANDKIM.COM within 5 business days.
We will email you back a shipping return label that you must apply to the original box. We will not accept returns shipped with a different carrier.
Make sure item (s) are in their original boxes or bags and that enough padding protect the returned item (s). Any damaged or worn items will be charged an additional restocking fee.
At this time, we can not absorb shipping cost and will not reimburse the original shipping cost and return shipping cost; both will be deducted from the price of the returned item (s). Please note that return shipping costs may be higher than rate charged when ordering item (s).
In addition, PayPal and online marketplaces such as the OneofaKind Online Store charge fees on all transactions, up to 10%. Depending on the return timing, we will not be able to get a refund on the fees we paid and will have to deduct them from the price of the returned item.
We are only able to refund the credit card account or PayPal account used during the original purchase.