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KIKI KIDS WEAR
COMING SOON

Petra Fitzner

Studio

Vancouver, British Columbia, Canada

ABOUT

Kiki Kids Wear was born in 2002 in Vancouver, BC where every garment is still designed and made by hand in our Gastown studio. The Kiki (Girls) and Rudie (Boys) clothing labels feature clean, classic lines with a contemporary flair for a fresh, funky look that is modern and sophisticated yet still retains a nod to the innocence and wonder of childhood. The classic European styling would not be out of place on the runways of London, Paris or Milan but can be seen on the playground, at school and family-friendly events. Born and raised in Germany, where she apprenticed as a seamstress/dressmaker, Petra Fitzner moved to Canada in the early 1980's where she studied fashion design at Fanshawe College in London, Ontario and at Vancouver Community College.

PRIMARY MATERIALS

Our products mainly use cotton/cotton blends and viscose from bamboo blends. We primarily choose fabrics based on the quality, feel, colour and print. We want our products to look good, feel good and to be durable which is why we test every fabric we sample for shrinkage, colour fastness and durability prior to production.

SHIPPING POLICY


Kiki Kids Wear ships via Canada Post to ensure the safe handling and timely delivery of your purchase. Most items ship within two days of purchase. If your shipment will be delayed for any reason we will contact you.

SHIPPING IN CANADA

■ Our shipping charge for Canada is a flat fee per order.
■ Statutory holidays may add an extra day to delivery times.
■ Deliveries are made on business days, Monday to Friday, except holidays.
■ When sending to more than one destination separate orders must be placed.

<strong>SERVICE          DELIVERY METHOD           DELIVERY TIME           COST </strong>

Standard         Canada Post Expedited     2-7 Business Days      $7.95 CDN
Express          Canada Post Xpress        2 Business Days        $19.95CDN


NOTE – Delivery times provided apply to major centres. Delivery to rural or remote areas may take longer.

SHIPPING TO USA & INTERNATIONAL DESTINATIONS

We are unfortunately not able to ship to the U.S or International destinations at this time due to insurance costs and regulatory issues.

RETURNS & EXCHANGES
Kiki Kids Wear guarantees the quality of materials and workmanship in all our garments. If you are not completely satisfied with the product you have received we will be happy to exchange or refund your purchase. If you have any questions or concerns regarding your return or exchange, please contact us via email at: returns@kikikidswear.com or by calling 604-319-3263.

Exchanging Your Purchase
If you are exchanging your unworn garment for another size or style please complete the return/exchange form enclosed with your purchase and return the item to us within 21 days from your purchase date.You will be charged only the cost of re-shipping your items.

If you are exchanging a garment due to manufacturing defect please contact us for a return authorization number within 21 days of purchase. We can provide a same size replacement in the same or equivalent style of your choosing.

*SEE IMPORTANT NOTE BELOW*

Email: returns@kikikidswear.com
Phone: 604-319-3263

Returning Your Purchase
You can return your unworn garment(s)for a full refund of the purchase price less the shipping charge within 21 days of purchase if you are unsatisfied with the product for any reason. Garments must be in original condition with all labels and tags attached. Please contact us for a return/exchange form.

*SEE IMPORTANT NOTE BELOW*

Email: returns@kikikidswear.com
Phone: 604-319-3263

* NOTE – When return shipping from outside Canada please use regular post and NOT a courier such as UPS or Fedex as we cannot receive it due to customs charges at our end.

 
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