Practical Design is a Canadian owned and operated family business based in West Vancouver, B.C..
We have been in business since 1998 and employ both contract and piece workers. The company was founded by Nola Fowlds and Tanya Wright, a mother and daughter team. Sadly Nola passed away in September 2014 but Tanya continues to run the business with help from various part time team members.
We began with a mission, to create functional items with style and feel that we have succeeded in this regard.
We presently supply over 700 retail outlets in Canada and have representation in Holland,Germany, and the EU. All of the items we produce have practical applications, are well packaged, durable and, best of all, they are "Made in Canada".
WHY WE'RE ONE OF A KIND
To ensure that our very high standards are met Practical Design employs only local people to manufacture all products right here in Canada.
Practical Design Guarantee: We will refund your money if you are not 100% satisfied with your purchase.
Global distribution -- If you are interested in becoming a distributor outside of Canada please contact us to discuss your region.
Cooling ties, K9 Coolers and Cooling/ Heating Pads are 100% Cotton, Heat Guard pocket contains non-toxic cross-linked Polyacrylamide, EPA approved.
Mat Nip Kitty Play-mats are 100% Polyester fiber fill and 100% Cotton outer.
Fortune cookies are 100% cotton and filled with organic cat nip.
Bag Tags are 100% Cotton
We Ship Canada Post. Our Shipping time inside of Canada is approximately 5 working days or less depending on location.
Our Goal is to ensure you are happy with all your purchases from Practical Design. Please feel free to contact us at 604-281-4404, Toll Free at 1-866-915-4464 or e-mail us at firstname.lastname@example.org at any time with any questions, concerns or comments you may have.
Returns and exchanges of unused merchandise will be processed up to 21 days from the date of purchase and must be accompanied by a return approval number which can be obtained by completing the Return Merchandise Form found in the link below. We will contact you to discuss your return and give you further instructions.
If at any time you are unsatisfied with the quality of our products please complete our Return Merchandise Form by following the link below. We will contact you to discuss your concern and give you further instructions.