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Some say we’re obsessive because we choose to make all of our own work in our studio rather than having another factory make it for us. Obsessive? We sure are, that’s what makes us special! For us at Hoi bo, it’s about creating work that is produced in a way that is kind to the environment, and the people who make them. Being able to be directly involved, from start to finish, allows us to create an eco-system that works to improve and innovate recycling and up-cycling programs in our studio. How our pieces are made, what they're made of, and where they end up is equally important. With a thoughtful approach to the amount we make, our pieces are always valued and we’re able to design towards our goal of zero waste at Hoi bo.
We believe good design should be for everyone and our collections should be made well with clear shapes and strong fabrics. For us, how you feel, move and live in our pieces is what inspires us every day. Hearing you tell us that you, “live in your pieces” is the most incredible compliment because it means we’ve done it right. You are an integral part of our story and it was always been about you,
Be thoughtful, design well, have a heart and make things that people love to use.
Natural materials are our passion. We focus on working with natural, single origin materials, pure linen being a staple in our collection. Organic Supima Cotton, Pure Virgin wool and Pure Linen are our primary building blocks. Strong materials that grow more beautiful with wear.
Orders received by 1pm will be shipped within 48 hours on regular business days.
Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.
Make sure to double check your billing and shipping address when placing an order. Hoi bo is unable to reroute packages.
Tracking Your Order
Upon the completion of your order, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.
If client is shipping to a destination outside Canada, on top of Hoi bo’s shipping cost, tax, customs and import duties will be levied by the client’s local government. Purchases shipped to the US will be accompanied with a NAFTA certificate. All additional taxes and fees are the responsibility of the client.
Items will be shipped from Toronto, On Canada, with an official invoice declaring the exact total of merchandise purchased in Canadian dollars.
We want you to be happy with your order!
Hoi bo will exchange items posted within 5 days of receipt. All goods must be unworn and in perfect condition. We try our hardest to fill every exchange request. If a requested style is unavailable, the amount will be issued as a store credit.
Please email us at firstname.lastname@example.org for your return authorization number and shipping instruction. Clients are responsible for return shipping charges. If there was a mistake on the part of hoi bo, or in the case an item was faulty or damaged, client will be reimbursed for return shipping charges.
Please note that we do not accept liability for shipping loss or damage of returned goods. We recommend insuring your return package. Hoi bo cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.
Order Changes and Cancellation Hoi bo is not able to alter or cancel orders once they have been placed. Refused packages are subject to a restocking fee.