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Pamela Lauz Jewellery

Pamela Lauz Jewellery

Pamela Lauz Jewellery

Pamela Lauz

Studio
Toronto, Ontario, Canada

About

For as long as I can remember, making jewellery has been my favourite passion.

My journey to becoming a professional jeweller, however, had a more technical start. After high school, I pursued and completed an Engineering degree at the University of Waterloo, which led to a rewarding career in the software industry.

After 10 years in software, I took the leap to turn my passion into my new profession by moving to San Francisco to complete the Goldsmithing Program at the Revere Academy of Jewellery Arts. During this time, I also completed the Graduate Gemologist Program at the Gemological Institute of America (GIA) in Carlsbad, California.

Why We’re One of a Kind

Our jewellery is hand-made with love and detailed care in our studio in Toronto's Leslieville neighbourhood. In addition to our ready-to-wear collections, we also specialize in creating wedding rings and custom design jewellery to celebrate your special milestones. I welcome the opportunity to re-invent your existing jewellery by re-styling your own gemstones into a one-of-a-kind treasure, created just for you.

Follow us on Instagram: @pamelalauzjewellery

Visit our website to view hundreds of unique jewellery designs: www.pamelalauz.com

Primary Materials

We take pride in using precious, genuine materials including sterling silver, gold, platinum, diamonds, pearls and gemstones.

Shipping Policy

We will do our best to ship your jewellery on the day your order is received. If your selection is not in stock, we will handcraft it just for you and send it within 2 weeks. You will be notified of the status of your order as soon as we receive it and when your purchase is on its way. There are 2 shipping options:

Standard Shipping ($5 CAD or US): your jewellery will be enclosed in an elegant velvet pouch and mailed in a protective bubble-wrap envelope. We are unable to assume responsibility for the unlikely loss of a parcel shipped via Standard Shipping.

Expedited Shipping ($15 CAD, $25 US): your jewellery will be gift-wrapped in our deluxe gift box. A tracking number will be provided and a signature required at delivery.

To obtain an estimated shipping date or to expedite your order, please contact us at info@pamelalauz.com prior to submitting your purchase and we will make every effort to accommodate your request.

Please contact us to ship your jewellery outside of Canada and Continental USA - we will be happy to provide you with an estimate of your shipping fee.

RETURN POLICY
We want you to be delighted with your new jewellery and should it not meet your expectations, we will be happy to exchange it for another item from our collection or issue you a credit note. The returned item must be in unworn condition and shipped in its original packaging.

No refunds or exchanges will be provided for on-sale jewellery.

Please contact us within 7 days of receiving your purchase to obtain a return authorization number. We thank you for packaging the returned goods with care as we are not responsible for damages sustained during return shipping.

Your credit note will be issued upon receipt of your package. We reserve the right to deduct a re-polishing fee if the returned item is not in unworn condition.